News

Issue Regarding Server Login (Resolved)
ANNOUNCEMENTS 2023.09.22

Issue Regarding Server Login

 

Greetings Adventurers,


This is the Black Desert Mobile Service Team.

The issue where abnormal server information was exposed and login was not possible has been resolved on 9/22(Fri) 12:15(UTC-8).

 

We've confirmed that this issue was caused by a new version of the app that was released to the Google Play Store Market on September 22 (Friday), and should have occurred to Adventurers who have updated to that version of the app, or who have installed the app for the first time.

We have now released a version of the app that fixes the issue, so if you are experiencing the issue, please download and update to the latest version of the app from the Market.

※ If you are still unable to access the app with an error message after downloading the latest version of the app, we apologize for the inconvenience, but please uninstall the app completely and reinstall it.

 

We apologize for any inconvenience this may have caused and all Adventurers will receive the following compensation:

 

- 300% Hot Time (3 Hours) x2
- Fortune Scroll (3 Hours) x2
- Chicken Soup x6
- Special Chicken Soup x6
※ Rewards will be available until Saturday, September 23rd at 23:59.

 

We truly apologize for any inconvenience this may have caused.

Thank you.



Greetings, Adventurers.

This is Black Desert Mobile service team.

This is to notify Adventurers regarding a login issue and we are now looking into this problem.

- An issue where the information displayed is abnormal when logging into the game.
- We strongly recommend to not download the latest update version from Play Store(AOS)

Additional information will be added once it is available.

We apologize for the inconvenience this has been causing our Adventurers.

Thank you.